OneSource: NetSetup Installation (Central Office only)

Summary:

Applies To: OneSource | NetSetup | Windows workstation | Central Office users

This article explains how Central Office users can run OneSource NetSetup from a workstation, verify the required server and SQL settings, and confirm OneSource opens correctly after installation.

Expected Outcome: The workstation can launch OneSource successfully and display login names.

Prerequisites:

• Access to the OneSource share that contains OneSourceNetsetup.exe
• Administrator rights on the user workstation
• SQL Browser enabled on the SQL Server
• TCP-IP and Named Pipes enabled on the SQL Server
• Firewall access allowed for ports 1433 and 1434, or Windows Firewall turned off as required by customer policy

Contents:

1. Verify server requirements
2. Run NetSetup from the workstation
3. Confirm installation
Troubleshooting

Narrative:

1. Verify server requirements

Before running NetSetup, confirm the following requirements are in place.

1. On the OneSource Server, give Everyone a Read share to the \\OneSource folder containing OneSourceNetsetup.exe.
2. On the SQL Server, make sure SQL Browser is on.
3. On the SQL Server, make sure TCP-IP and Named Pipes are enabled.
4. On the OneSource Server and User's Workstations, turn off Windows Firewall or create inbound and outbound firewall rules to allow traffic through ports 1433 and 1434.

Figure 1. NetSetup is for Central Office users, not Sites.

Figure 2. On the OneSource Server, give Everyone a Read share to the \OneSource folder containing OneSourceNetsetup.exe.

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2. Run NetSetup from the workstation

Use the workstation to launch the NetSetup executable from the shared OneSource folder.

1. Log in to the workstation with Administrator rights.
2. Browse to the shared folder. Example: \\OneSourceserver\onesource.
3. Run OneSourceNetsetup.exe.

Figure 3. Executable on OneSource share.

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3. Confirm installation

After NetSetup finishes, confirm OneSource opens correctly from the workstation.

1. Open OneSource using the desktop shortcut.
2. Confirm that login names appear.

Figure 4. Shortcut to OneSource on the user's desktop.

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Troubleshooting:

1. Troubleshooting: OneSource login names do not appear

This section covers common connection-related causes when OneSource opens but does not show login names.

Symptom: OneSource opens, but login names are not displayed.

Cause: SQL connectivity, firewall access, or workstation/server access is not configured correctly.

Resolution:

• Confirm SQL Browser is running.
• Confirm TCP-IP and Named Pipes are enabled.
• Confirm ports 1433 and 1434 are allowed through the firewall.
• Confirm the workstation can access the OneSource share.

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